The collection of personal data from customers is necessary to rent a car. We believe costumer privacy to be very important; and you have the right to know how that information is being used. The following represents our privacy policy regarding the collection, handling and distribution of your personal data.

By accessing this website or by the setting of a rental agreement between our company and you as our customer, you are giving us an automatic permission to use, transmit and store your personal information.

Our company has taken steps to ensure your personal data is accessible only to the staff of our operations department.

We collect customer personal data in two ways:

1) When making a reservation at Payless Car Rental,- Costa Rica . The information you provide us will be kept in our records for the company´s exclusive use. This information will not be shared with any third parties.

2) When signing up for a special promotion or program. The information you provide will only be used for promotions, contests, newsletters, and upcoming events of Elegante Rent a Car S.A., d/b/a/ of Payless Car Rental System Inc. We will never transmit this information to a third party without your expressed permission.

If, after signing up for any of our contests or promotions, you no longer wish to participate, you may inform us through our email: customerservice@paylesscr.com or our address:

Payless Car Rental – Costa Rica
Attn: Operations Department
P.O. Box 30-1005
San José, Costa Rica

Once we have received your request, we will proceed to withdraw your personal data from our database.
There is one exception to the policies mentioned above. If Payless Car Rental - Costa Rica has determined or been advised that you have used our products and services in furtherance of any crime that attempts against the public moral and customs, Payless Car Rental - Costa Rica may release all information to the corresponding national and international law enforcement agencies in an effort to assist in their investigations.

Payless Car Rental - Costa Rica may also release your information to third parties, as a result of any breach of any agreement between you and Payless Car Rental - Costa Rica.

We reserve the right to make any changes to our Privacy Policy at any time. The changes will be effective upon posting on our website; on this page. Any new information added will be noted under "Last Updated News".